All use cases
Live demonstration · Insurance
An AI scored the claim. A licensed adjuster owns the decision.
An AI claims model scored the loss and recommended a payout amount. But the carrier’s own rules require a licensed adjuster to own the final determination.
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Cardinal Mutual
Property & casualty · claims
A policyholder filed a $240,000 fire loss. An AI claims model scored the evidence and recommended approving the payout.
Above the carrier’s threshold, a licensed adjuster must personally sign the determination — it’s a condition of the reinsurance and the adjuster’s license.
AI claims scoring · recommendationCLM-77310 — Residential fire loss
Cause of loss consistent with report
Documentation and photos complete
Model recommends: APPROVE $240,000Above threshold — adjuster sign-off required
Make the call — and sign
You'll be asked for a device passkey, such as Touch ID — that's how we prove a real person signed.
Why a human must sign: Carrier and reinsurer requirements oblige a licensed adjuster to personally sign off on large or AI-flagged claim determinations before they are paid or denied.