All use cases
Live demonstration · Insurance
An AI scored it borderline. A person weighs a life in crisis.
An AI model scored a disability claim as borderline and recommended denial. But this claimant is in crisis — a human has to weigh the circumstances and own the call.
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Cardinal Mutual · Life
Disability claims · hardship review
A long-term disability claim sits right at the threshold. The AI model scored it as borderline and leans toward denial.
But behind the score is a person in financial and medical crisis. Weighing hardship and individual circumstances calls for human judgment and empathy.
AI claims scoring · borderlineDIS-5567 — Long-term disability
Objective criteria: partially met
Significant documented hardship on file
Model recommends: lean DENYHardship calls require human judgment
Make the call — and sign
You'll be asked for a device passkey, such as Touch ID — that's how we prove a real person signed.
Why a human must sign: A hardship or vulnerable-claimant decision turns on individual circumstances and human empathy — it shouldn’t be left to a scoring model.